Our team is here to help with any question, suggestion or technical issue regarding the Yoopee app.
Contact us
- Technical support: yoopee@gmx.fr
- General questions: yoopee@gmx.fr
- Personal data (GDPR): yoopee@gmx.fr
- Postal address: YOOPEE SARL, 51 Avenue Gaston Sansoulet, 92260 Fontenay-aux-Roses, France
Response time
We aim to reply within 48 business hours. Requests regarding your personal data are handled within 1 month, in compliance with the GDPR.
Frequently asked questions
- My reminders don't trigger: make sure the “Alarms & reminders” permission is enabled in your device settings (Android), and that notifications are allowed.
- Vibration doesn't work: vibration requires a compatible physical device (not available on some emulators).
- Delete my account: see our “Account deletion” page.
Yoopee is a wellness application, not a medical device. For any health concern, please consult a professional.